Hours
of Operation: Monday – Friday
9:00 am to 5:00 pm
Please send in all requests via telephone or e-mail
24 hours ahead so that we can give you the best
service. Rush or emergency requests are subject to
different rates. Those rates are discussed at the
time of request. All requests are confirmed by a SMILES representative, live, via telephone before a
service is performed. Requests can be made up to 1
month in advance.
In case of extreme weather conditions or extenuating
circumstances Smiles reserves the right to cancel a
service appointment. The client will be informed via
telephone at least 24 hours ahead or as soon as
possible in an emergency.
Legality and safety – Smiles Errand Runners will not
perform any task that maybe deemed illegal immoral
or unethical. We reserve the right to refuse to
carry out any task that we feel may be immoral or
may jeopardize the safety of the errand runner.
After hours, weekends and holidays are outside
regular hours therefore special rates apply, outside
hours are by appointment only.